Return policy

Introduction: Start with a brief introduction about the purpose of the return policy and its importance for the customers.

Eligibility: Clearly state who is eligible for returns. For example, mention if only unused items in their original packaging can be returned.

Time Frame: Specify the time frame within which returns are accepted. For instance, returns may be accepted within 30 days of purchase.

Condition of the Item: Explain the condition in which the returned item should be. This could include items being unworn, unwashed, and with tags still attached, depending on the type of product.

Return Process: Provide clear instructions on how customers can initiate a return. This could include contacting customer service, filling out a return form, or initiating the return through an online portal.

Refund or Exchange: Explain whether customers will receive a refund for the returned item or if they can opt for an exchange.

Return Shipping: Clarify who will be responsible for the return shipping costs - whether it will be covered by the customer or by the company.

Exceptions: Mention any exceptions to the return policy, such as final sale items or personalized products that cannot be returned.

Customer Support: Provide contact information for customer support in case customers have any questions or need assistance with the return process.

Conclusion: Brustroshop is always thinks about the quality of products and we don't hesitate to reconsider exchanging or returning the buyer's products.