FAQ
Users Often Ask
1.Where can I buy BRUSTRO products?
You can purchase BRUSTRO products on Brustro.in (official website), Amazon, Flipkart, BlinkIt, and FirstCry, JioMart
2.Are BRUSTRO products available internationally?
Currently, BRUSTRO products are primarily available through our online partners in India. Please check Amazon and Flipkart for international shipping options.
3.What types of products does BRUSTRO offer?
BRUSTRO offers many high-quality art supplies, including markers, pencils, brushes,
sketchbooks, and more.
4.How can I be sure of the quality of BRUSTRO products?
BRUSTRO is known for its exceptional quality and durability in art supplies. Our products are made from premium materials to ensure the best performance for
artists.
5.Do BRUSTRO products come with a warranty?
Yes, BRUSTRO products come with a warranty
against manufacturing defects. Please check the specific product page for
details on the warranty period.
6.What is the return policy for BRUSTRO products?
Return policies for BRUSTRO products generally takes 5 to 10 working days
7.How long does shipping take for BRUSTRO products?
Shipping times depend on the retailer and your location. Typically, Amazon, Flipkart,
Blinkit, and First Cry provide estimated delivery dates at checkout.
8.Can I track my order?
Yes,once your order is shipped, you will receive a tracking number from the retailer to monitor the delivery status.
9.Are there any special deals or discounts on BRUSTRO products?
Promotions and discounts on BRUSTRO products are often available on Amazon, Flipkart,
Blinkit, and First Cry. Keep an eye on their websites for special offers.
10.How do I contact customer service for BRUSTRO products?
You can reach our customer support team via email at brustro@creativehands.in or by
calling/whatsapp on +91 7980597524
11.Do BRUSTRO products have eco-friendly options?
Yes,BRUSTRO is committed to sustainability and offers a range of eco-friendly art supplies. Look for products marked as eco-friendly on the retailer's website.
12.How can I find the right BRUSTRO product for my needs?
Product descriptions and customer reviews on Amazon, Flipkart, Blinkit, and First Cry
can help you choose the right BRUSTRO product. You can also contact our
customer service team for recommendations.
13.Are there any tutorials or guides for using BRUSTRO products?
Yes,BRUSTRO offers tutorials and guides on our official website and YouTube
channel. These resources can help you make the most of our products.
14.Can I buy BRUSTRO products in bulk for schools or institutions?
Yes,BRUSTRO products can be purchased in bulk. Please get in touch with the
retailer's customer service team for bulk order inquiries and discounts.
15.How do BRUSTRO products compare to other art supply brands?
BRUSTRO products are known for their high quality and affordability. We use premium
materials to ensure excellent performance, making BRUSTRO a preferred choice
among artists.
16. How can I place an order?
Orders can be placed directly through our website by adding products to your cart and
proceeding to checkout.
17. What payment methods are accepted?
We accept a variety of payment methods, including credit/debit cards, UPI, Net Banking
and COD.
18.What are the shipping options available?
We offer various shipping options, including standard and expedited shipping. Details can be found on our shipping policy page.
19.What is your return policy?
We accept returns and exchanges within a 5 to 10 days if the products are unused and in their original packaging. Please refer to our return/refund policy for more details.
